O que houve com o Dropbox neste final de semana?

No último final de semana foi de correria para a equipe do Dropbox, quem tentava usar o serviço tinha dificuldade ou nem conseguia. Para mim ele ficou completamente fora no sábado (11/01) e no domingo (12/01) só conseguia acessar pelo browser.

Notícias foram divulgadas informando que o serviço havia sido hackeado e alguns até reinvidicaram a autoria do suposto ataque, mas tudo não passava de hoax e a equipe do Dropbox como sempre, bem transparente, procurou manter os usuários atualizados através do blog técnico deles.

Hoje, finalmente, o serviço foi normalizado para todos e eles fizeram um post explicando o que aconteceu.

We use thousands of databases to run Dropbox. Each database has one master and two slave machines for redundancy. In addition, we perform full and incremental data backups and store them in a separate environment.
On Friday at 5:30 PM PT, we had a planned maintenance scheduled to upgrade the OS on some of our machines. During this process, the upgrade script checks to make sure there is no active data on the machine before installing the new OS.
A subtle bug in the script caused the command to reinstall a small number of active machines. Unfortunately, some master-slave pairs were impacted which resulted in the site going down.
Your files were never at risk during the outage. These databases do not contain file data. We use them to provide some of our features (for example, photo album sharing, camera uploads, and some API features).
To restore service as fast as possible, we performed the recovery from our backups. We were able to restore most functionality within 3 hours, but the large size of some of our databases slowed recovery, and it took until 4:40 PM PT today for core service to fully return.

Fonte

Eu só tenho duas coisas a dizer para a equipe: Obrigada pela transparência e parabéns pelo serviço.



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